Kevin went out of his way to come the same day I called and quickly and efficiently diagnosed the problem. He explained the issue in a way I could understand.Highly recommend this company.The panel was installed and the crew did a great job. They were careful to minimize the impact of removing the Sheetrock and cutting into a pipe and cleaned up really well. I was told ahead of time what to expect so I was prepared and able to preserve the food in the fridge/freezer.